We have an amazing team of Optometric Technicians that pretest patients for the doctors, perform special testing and train our contact lens wearers. They are essential in creating the highest level of care we can provide. This is a group of highly caring individuals that will make you feel comfortable and at ease.
Customer Care and Billing Specialists
Every business needs a customer care team that keeps things running smoothly. Brooke, Kat and Lexi are your portal to the clinic. They are in charge of making the 2,500 appointments the clinic does each year. We’re lucky to have such a capable team running this part of the practice.
Krystle Knepper started working at HVC 13 years ago and has shown such great leadership and organizational skills that she is now Office Manager. To list all the things she does would take pages so let’s just say she keeps the ship on course.
Insurance and Accounting Specialists
Teri Morton has been our account and billing specialist for 15 years. If it’s insurance and if there is a question, Teri knows the answer.